What is plan management with hyper-automation?
Hyper automation is “end-to-end AI driven autonomous automation”. The most important aspect of hyper automation is the AI-driven autonomous part, which means the AI has access to all data, controls the applications and manages the automation. To better understand how hyper-automation helps plan mangers, let’s look at a typical end-to-end plan management process. For instance, let’s consider the tasks completed by a plan manager to process an invoice.
Step 1 - Upon receiving an NDIS plan management invoice in an email, the Entiprius Outlook-like client with in-App AI analyses all the contents of the email and the attachments to identify who the participant, provider, and the invoice number.
Step 2 - It then saves the email and the NDIS invoice in the participant file and checks if participant requires to approve invoices, the approval method and if invoice is a duplicate.
Step 3 - If the NDIS invoice is not a duplicate and the participant requests email approval, the AI creates a personalized email, adds invoice and sends to the NDIS participant for approval.
Step 4 - It then creates a job with the email and invoice and adds the NDIS participant and provider name to facilitate the prioritization and distribution of jobs.
Step 5 - The AI then passes the NDIS Invoice to AI Engine to process, it performs document and invoice validation, whereby it produces a full AI analysis checking every element of that invoice against the NDIS Rules and the participant’s NDIS budget. Finally, it produces an L5 or L4 result, where L5 is 100% accurate and ready for NDIS, and L4 requires a human to check. (60% of invoices are L5)
Step 6 - Meanwhile, the AI Engine monitors all emails for the participant approval, so it can mark it as ready for NDIS.
Entiprius hyper automation does not require complex and expensive RPA technologies and the army of engineers that only large businesses can afford. The Entiprius hyper automation enables small to medium-sized businesses to achieve unprecedented levels of efficiency, outperforming even the largest of competitors at a fraction of the cost.
NDIS API Integration gives Entiprius Plan Management a direct, real‑time connection to the NDIA’s PRODA and PACE systems. This secure link removes the need for portal logins or manual file uploads, allowing Entiprius to access live NDIA data instantly. Plan managers can view participant plans, budgets, service bookings, plan changes, and claim responses as they occur. With support for the latest API version (January 2026) and approximately 40 NDIA‑provided APIs, Entiprius keeps all plan information synchronised, updates budgets automatically, and processes claims and payment requests with minimal effort.
The impact of this integration is significant. Claims are processed faster and with greater accuracy, manual work is drastically reduced, and administrative tasks become far more efficient. Invoices move automatically from email → claim → payment, budgets refresh in real time, and safeguards ensure funds are allocated correctly across all categories. Entiprius also delivers a fully autonomous invoice‑processing engine powered by Hyper‑Automation, including auto payments, notifications, and live plan‑change alerts. This creates a scalable, hands‑off workflow that helps plan managers onboard more participants, reduce errors, and provide a smoother experience for both participants and providers.
