Real-time automation of public transport operations

Adecore Africa is a fintech company in Singapore with operations in Ghana, West-Africa with a focus to bring great technology to the underserved in emerging markets. Adecore will be piloting the entiprius platform in the public transport sector to create higher levels of transparency and efficiencies through automation.

Automation in public transport sectors can bring enormous operational and commercial benefits to operators

Background

Transportation in Ghana

Transport in all its modes is a key catalyst for socio-economic growth around the globe. Road transport is the dominant mode of transport accounting for over 95% of all passenger and freight traffic, making it the single most important transport mode in Ghana.

In the face of the COVID-19 pandemic, it is important that we move away from antiquated approaches and encourage and develop approaches that can stimulate a shift towards cleaner and more sustainable transport services. An interoperable automated fare-collection system becomes an important means to support efforts of enhancing the quality of the transport sector as well as reduce and limit the spread of Covid-19 and other related diseases.

Customer expectations have changed significantly in recent years, especially in the face of the COVID-19 pandemic we currently find ourselves in. There is a general expectation that all transactions can be undertaken in a fast and customer friendly way.

The Problem

Deterioration of Operation

Public transport service operators have deteriorated over time to such an extent that people have been forced to resort to unconventional fare negotiations, enormous unnecessary delays in service, over-capacity and seeking alternative modes of transport

Public road transport has become near impossible to navigate with severe vehicular congestion due to a combination of reasons. Public transport service operators have deteriorated over time to such an extent that people have been forced to resort to unconventional fare negotiations, enormous unnecessary delays in service, over-capacity and seeking alternative modes of transport. This toxic combination has resulted in unsafe vehicles being placed on the road, inconsistent fares, increasing commute times, reduced productivity, increasing fuel waste, reduced profitability for vehicle owners contributing to further deterioration of the service creating a vicious cycle that debilitates commuter transport in Ghana disastrously impacting the macro-economy, social-wellbeing and customer satisfaction.

With the introduction of a significant health issue such as the COVID-19 pandemic, the problem has escalated and has now become a sector requiring priority attention. Critically, therefore, the issue needs to be solved at the national level if the country is to future-proof itself.

Targeted outcomes of pilot

  1. Improve service delivery
  2. Automate fare collection safely and conveniently
  3. Improve health & safety protocols
  4. Develop efficient and cost-effective service standards

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